Outsourcing Customer Services Support Team

Outsourcing Customer Services Support Team

Customer service involves offering expert and friendly advice to clients who have any queries or questions about your business and its services or products. The support team can be available around the clock, offering phone calls and live chat functions to customers around the world.

Why Have A Customer Service Support Team

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24/7 support

Round the clock support is available online for customers seeking support regarding your business, furthering their appreciation for your brand.

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Happy, loyal customers

Customers will remain happy and loyal with a professional and friendly customer service support team.

Our Pricing
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Upgrade the business model

Retaining happy customers helps further engagement to then further your business model and growth.

More Benefits

Outsourcing Customer Services

Having a 24/7 customer service support team available for customers really encourages them to come back and stay loyal to your business. Customers appreciate 24/7 accessibility to talk to a live chat agent or a call handler as problems can occur at any time of the day, meaning support can be offered at any time as convenient for the customer.

With a support team dedicated to customer service, your clients will remain loyal to your business as they can freely ask for professional help from a friendly agent. Customer service teams provide a friendly face and online chat to the client, keeping them satisfied with the dedicated level of customer service. It’s important to have a well structured customer support service team to ensure your customers remain happy and loyal to your brand.

With a great support team, comes a happy customer base who are satisfied with your business. Thus, more customers who engage with your company, and pass on their recommendations, is a quick and efficient way to build your business model and your company’s growth.

Customer Support Team

The Benefits Of Our Customer Service Support Team

Choosing to outsource customer service with TeamIn is a cheaper option, but still retains the best quality work and customer support.

Using TeamIn’s customer service staff reduces costs

Using TeamIn’s customer service staff reduces costs

Opting to outsource your customer service staff immediately reduces spending costs for your business. Outsourcing is a much cheaper option and TeamIn still ensures to provide your customers with a friendly and helpful service.

High-quality equipment

High-quality equipment

Our digital customer service team needs access to the latest, high-quality technology available for them to successfully do their job to talk to customers who need help.

24/7 support

24/7 support

Outsourcing a customer service support staff from TeamIn not only reduces costs for your business, but provides your customers with the ability to talk and chat for any assistance, 24/7 from wherever they are in the world.

Save 70%

Businesses who engage in business process outsourcing (BPO) save 70% on employment costs.

Sri Lanka

What Our Clients Think

Our reputation is very important to us and how we're perceived by our clients.

Here are just a few of the things our clients had to say about our service and how we've helped them.

We're rated 5.0 Stars
TeamIn Ratings: 5 StarTeamIn Ratings: 5 StarTeamIn Ratings: 5 StarTeamIn Ratings: 5 StarTeamIn Ratings: 5 Star
Review Quotes
Review by Manager of Junk Hunters

We have outsourced all our call centre and support teams to TeamIn and the system works brilliantly. I have a setup so we can see how many calls are coming in, how quickly they're being answered and our customers looked after. It's a great operation and works very well for our business.

Junk Hunters
Review by Director of Webshape Design

As a digital and web agency we have many different websites to manage and the support we get from TeamIn is great. Attention to detail is critical and we have worked with the people at TeamIn to train them to our standards. The system works very well and we can rely on TeamIn to work seamlessly with our own in-house team.

Webshape Design

Related Services

Along with our Outsourcing Customer Services services we can help with many other areas of your business that require teams.

Please take a look and explore below:

Our Services Call Centre Outsourcing Find Out More

Call Centre Outsourcing

Bring on board a whole call centre outsourcing all your requirements
Our Services Virtual Assistant & Employee Services Find Out More

Virtual Assistant & Employee Services

We'll source the ideal online assistant for your business
Our Services Live Chat Agents Find Out More

Live Chat Agents

Live chat agents are friendly professionals ready to engage online with any questions

Our Blog Posts

Read more about Outsourcing Customer Services solutions and how we can help grow your team.

Frequently Asked Questions

How do I get started with TeamIn?
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How is outsourcing to Sri Lanka good for my business?
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What services do TeamIn offer?
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How do I confidentially communicate with my new employees?
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Is outsourcing to Sri Lanka through TeamIn 100% safe?
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Will my new team be proficient with English?
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What is the working environment like for employees in Sri Lanka?
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How do I start managing my staff?
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Need Help With Outsourcing Customer Services?

Contact Us

Our team is ready to take your call and help grow your business!

Please contact us using the form here or by using one of these methods below:

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020 4501 8424
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