Many customers prefer to use an online live chat function to talk to employees virtually, instead of having to wait on hold on the phone for a long time. Live chat agents are friendly professionals ready to engage online with any questions, queries or complaints that customers may have.
Customers stay happy with instant replies from live chat agents, remaining satisfied and therefore engaged with your business.Contact Us
Live chats make it simple for more people to contact your customer support services.Our Pricing
Online functions allow for quicker and useful customer feedback on how the service was on their end.More Benefits
Live chat agents can help respond instantly to messages from customers, rather than having long wait times on hold on the phone. Customers are much more likely to stay engaged and loyal to your business if the customer service is efficient and instant, with the ease of chatting online.
Live chat functions make it much easier for more customers to reach your business by connecting with virtual agents. Lots more people can access live chats during working hours or when they’re out of the house, making customer service channels much more accessible with a bigger reach.
With live chats being based online, it can be a quick and easy way to get customer feedback on how the service was. It can often be hard to get comments back from customers, but asking straight after the live chat has ended makes people much more likely to give any feedback they may have.
Because of the ease and accessibility of live chats, the convenience of a swift, friendly service for your customers encourages them to come back to your business. No client wants to fuss about with difficult live chats, so the high-tech staff at TeamIn makes it simple for customers to use your service.
TeamIn can provide 24/7 live chat staff available to work should you wish. Being based online, our professional employees can handle more customers with their queries or complaints from around the world.
Digital live chat agents require access to the best technology available for them to successfully do their job and chat to customers needing help. TeamIn provides the latest high-quality computers and equipment for its employees to be able to work skilfully and efficiently.
If customers are coming back to your live chat service, TeamIn makes it easy for both sides of the chat to know what information was supplied last time. It can take a long time to listen back to phone calls, if they get recorded, but TeamIn ensures to keep live chats safely stored.
Businesses who engage in business process outsourcing (BPO) save 70% on employment costs.
Our reputation is very important to us and how we're perceived by our clients.
Here are just a few of the things our clients had to say about our service and how we've helped them.
We have outsourced all our call centre and support teams to TeamIn and the system works brilliantly. I have a setup so we can see how many calls are coming in, how quickly they're being answered and our customers looked after. It's a great operation and works very well for our business.
As a digital and web agency we have many different websites to manage and the support we get from TeamIn is great. Attention to detail is critical and we have worked with the people at TeamIn to train them to our standards. The system works very well and we can rely on TeamIn to work seamlessly with our own in-house team.
Along with our Live Chat Agents services we can help with many other areas of your business that require teams.
Please take a look and explore below:
Read more about Live Chat Agents solutions and how we can help grow your team.
Our team is ready to take your call and help grow your business!
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